Contactless QR Code Ordering
Everything you need to know about OrderGo's digital QR ordering system: guest onboarding, live cart updates, instant re-ordering, waiter calling, and payment collection.
Contactless QR Code Ordering
OrderGo's Contactless QR Ordering allows restaurant guests to browse rich digital menus, customize dishes with add-ons, send orders directly to the kitchen, and settle checksβall from their own mobile devices without downloading any mobile app.
π Key Benefits for Restaurant Owners
| Metric | Traditional Waiter Ordering | OrderGo QR Ordering |
|---|---|---|
| Order Placement Time | 8 β 15 minutes | < 45 seconds |
| Average Order Value (AOV) | Baseline | + 18% to 24% (Visual Upsells) |
| Order Accuracy | Risk of waiter mishearing | 100% Customer Verified |
| Staff Requirement | 1 Server per 4 tables | 1 Server per 10 tables |
π The End-to-End Guest Journey
β‘ Core Functionality
1. Zero-Friction Web Menu (No App Download)
Guests simply point their default phone camera at the QR code. The menu renders instantly as a Progressive Web App (PWA) with high-res food photos, dietary tags (Vegan, Gluten-Free, Chef Special, Spicy), and rich descriptions.
2. Multi-Round Ordering (Running Table Tabs)
Guests can place initial drinks and appetizers, and later add entrees or desserts to the exact same running table tab. All items accumulate cleanly on the central bill.
3. Digital "Call Waiter" & "Request Water"
Guests can tap a single button to request waiter assistance or table cleanup. The alert pops up immediately on the Captain/Staff dashboard with the exact table number.
4. Dynamic Out-of-Stock Management
If your kitchen runs out of a specific ingredient, toggle the item off in your dashboard with one click. It instantly disappears or displays as "Sold Out" on all guest screens without reprinting physical menus.
π Security & Table Anti-Spoofing
To prevent fake orders from outside your restaurant:
- Encrypted Table Tokens: Each QR code embeds a rotating cryptographic token tied to physical dining sessions.
- Geofencing / WiFi Lock (Optional): Require devices to connect to the venue's guest Wi-Fi or stay within GPS boundaries to dispatch live orders.
- Captain Verification Mode: Require dining room staff to approve guest orders before sending KOTs to the kitchen.
Ready to streamline your restaurant with OrderGo?
Eliminate waiter shortages, cut table turnaround by 30%, and automate your kitchen with contactless QR menus & high-speed POS.
5-Minute Quickstart Guide
Learn how to get your restaurant up and running on OrderGo in 5 minutes. Set up dining tables, upload menu categories, configure prices, and generate table QR codes.
POS Billing & KOT Management
Master OrderGo's high-speed Point of Sale: fast-touch billing register, kitchen order ticketing (KOT), split checks, custom discounts, thermal printing, and day-end shift settlements.